It’s easy to urge excited about the work prospects for Information Technology (IT) professionals. The U.S. Bureau of Labor Statistics projected a 12% rate of growth in IT jobs between 2018 and 2028, which translates to quite 545,000 new positions. But a hot job market doesn’t mean you won’t get nervous about preparing for job interviews—or that you simply don’t get to prepare.
Of course, you ought to confirm you’re able to answer common interview questions for any role. But don’t stop there. Below we’ve also outlined the top 10 common questions you’ll likely face when interviewing for IT roles. You’ll learn the “whys” behind the questions and obtain advice from IT hiring managers about what they appear for. There also are sample answers for every question to assist make preparing for your interview a breeze. But first, let’s mention what roles fall into the IT umbrella.
What Is Information Technology (IT)?
A great way to see the role IT plays in companies is to believe the function sort of a home’s key operating systems. a bit like homes need electrical, plumbing, heating, and air-con systems to form them functional, companies need information technology systems to manage the flow of knowledge and operate their business.
At the very best level, says Adam Brooks, Technologist and Senior Manager of Learning Delivery, Workflow Standards and Systems at Charter Communications. The IT function provides systems and tools that allow employees to figure efficiently and effectively and companies to report on key aspects of the business.
IT collaborates with almost every business function—from accounting and operations to human resources and provide chain management—to develop the tools and processes to gather, store, manage, secure, and report upon information necessary to run the business. Folks in IT often ask colleagues in other departments as internal clients and stakeholders. Sales data, inventory management, order data, shipping addresses, payroll data, customer service records, and assets data are all samples of the kinds of systems IT works and consults on with business partners.
Typical jobs in IT sectors include analysts, specialists, software developers, and technical support reps also. An analyst, for instance, might consult on creating an automatic report back to capture and type sales data for a web retailer, working with sales personnel and software engineers. Specialists can work on a spread of systems and should be dedicated to certain areas like payroll or assets. An IT software developer may create programs that interface with vendors or suppliers to order a new inventory when needed. Support reps work directly with clients to troubleshoot system problems and answer the questions on system tools.
Here are some of the questions you’ll be asked to try to uncover these qualities:
- Tell Me About a Work Problem That Required a Complicated Solution and How You Worked With Your Team to Resolve It.
- What’s a New Software or Technology You Recently Worked With and How Did You Come to Learn It?
- What Do You Do When It Looks Like a Project You Are Working on Might Miss a Deadline?
- Tell Me About the Stakeholders and Internal Clients You Work With Outside of IT and How Your Work Supports Overall Business Goals.
- Tell Me About a Time When You Explained a Technical Process or Concept to Someone Who Didn’t Have a Technical Background.
- Can You Tell Me About a Project Where You Volunteered to Help or Offered Support?
- Can You Provide an Example of a Challenging Coworker Relationship? How Did You Handle It?
- Tell Me About a Work Product You Delivered That You’re Particularly Proud Of.
- What Tools and Strategies Do You Use to Organize and Prioritize Your Work to Best Meet Team Goals, Expectations, and Deliverables?
- Why Do You Want to Work Here?
1. Tell Me About a Work Problem That Required a Complicated Solution and How You Worked With Your Team to Resolve It.
I’m less concerned with the ‘what’ behind their answer and than the how-to says, Jeremy Child, Human Resources Director at LemonBrew Technologies. I want to listen to how the candidate worked with other team members, how they made certain they understood the matter, and the way they personally contributed to the answer. For behavioral questions where the method or story is as important because of the outcome try answering using the STAR Method. Here are STAR is an acronym that stands for;
- Situation: Situation means, Set the scene and provides the required details.
- Task: Task means to Describe what your responsibility was therein situation.
- Action: Action means to Explain exactly what steps you took to deal with it.
- Result: Result means to Share what outcomes your actions achieved.
By using this approach in your response, you’ll demonstrate focus and you have more opportunity to share your specific skills. Don’t be afraid to share an answer that didn’t initially compute. Persistence and follow-up are valued in IT roles and showing determination in getting past roadblocks may be a plus.
2. What’s a New Software or Technology You Recently Worked With and How Did You Come to Learn It?
You’ll want to worry to your interviewer how you acquired your skills, whether through school, vocational education, certification, previous jobs, or a mixture of those. If you had the chance to select up new software knowledge or skills as a result of a project you worked on, this question offers an excellent opportunity to share that and explain how you’ve used the talents in practice.“I’m curious about knowing how candidates apply what they’ve learned, not that they simply have the knowledge,” says Brooks. thereupon in mind, you’ll want to make certain to share how you’ve used the technology tools you’re conversant in.
3. What Do You Do When It Looks Like a Project You Are Working on Might Miss a Deadline?
This may be a good opportunity to point out you understand how your work impacts others. an honest choice to discuss maybe a time once you had to juggle your priorities and work schedule to stay others from missing their deadlines. If you’re early in your career and don’t have an IT-specific example, a story from another job or a faculty project works too—as long because it showcases your communication and time management skills.
4. Tell Me About the Stakeholders and Internal Clients You Work With Outside of IT and How Your Work Supports Overall Business Goals.
Tell your interviewer how you’re employed with teammates to find out what they are doing. Share how you retain up with broader company goals and therefore the current environment at your organization both in terms of challenges and opportunities.“It’s important to me that candidate’s skills their role fits into the larger goals of the business,” Brooks says. “I listen for candidates when they inform me about their internal client relationships and the way they work with them to style process fixes.”
5. Tell Me About a Time When You Explained a Technical Process or Concept to Someone Who Didn’t Have a Technical Background.
Here’s an excellent opportunity to use a story or example of how you took a replacement concept, explained it to somebody else, and saw that they “got it.” Maybe you were ready to put it in simple terms they might understand directly or even you listened carefully to their inquiries to assist you to frame the reason during a way they might best understand. Interviewers want to understand you’ll explain technical concepts without using jargon, check for understanding, and gain buy-in from others. If you don’t have a selected work-related example, borrow a real-life example of a time once you did something similar with a lover or loved one.
6. Can You Tell Me About a Project Where You Volunteered to Help or Offered Support?
Share not only you volunteered, or for what, but also why. By explaining your reasons and motivation for taking over new projects, you’re showing the interviewer your enthusiasm for learning new things and helping others.“I want self-starters on my team,” Daughtry says. In other words, he likes when employees hunt down opportunities to grow in their careers. “I wish to hear about instances where the candidates volunteered to figure on technology projects not just to assist out, but also to realize new skills and make new relationships.”
7. Can You Provide an Example of a Challenging Coworker Relationship? How Did You Handle It?
While we all have a story about working with difficult people, it’s important here to share how you de-escalated a situation instead of that specializes in who was right or wrong. It’s never an honest look to throw coworkers, bosses, or companies under the bus during an interview. to talk more to the priority expressed by your coworker as against their personality or behavior. It’s OK if you brought in help, just make certain to share why that was appropriate. Using our STAR method here will make your response clear and specific.
8. Tell Me About a Work Product You Delivered That You’re Particularly Proud Of.
Here’s a chance for you to toot your horn a touch and show how your work made a difference. When I asked this question, my child, My child says, “I’m curious to ascertain how their work made a mark on the business. Did they add efficiencies by reducing costs or time related to the process? It’s a bonus if they are seeing beyond their project and show how their work was a win for the organization. A visual aid could are available handy here. If you’ve got one that showcases your work, you would possibly want to bring it with you to the interview just in case things involves it. for instance, you’ll have a “before” and “after” of a report you redesigned or screenshots that show how you streamlined an indoor scheduling process. (Just confirm you’re not sharing any tip.)
9. What Tools and Strategies Do You Use to Organize and Prioritize Your Work to Best Meet Team Goals, Expectations, and Deliverables?
Share specific project management tools you’ve worked with and the way you employ them. you’ll also share together with your|along with your”>together with your interviewer what other strategies you employ to figure smoothly and productively with your colleagues and supervisors.
10. Why Do You Want to Work Here?
Be genuine and authentic in your response. This question gives you the chance to point out what matters to you and the way excited you’re about the work. So share what you’ve learned in your research and show your interviewer why you would like to figure at their company specifically. How does one do your research? You’ll often to find a “media” tab or “press” tab on company websites where share recent news. Another underused source is corporate job listings on the website: What other forms of jobs are they hiring for beyond the one you’re interviewing for? this will tell you about their growth areas. The company’s social media posts are an excellent source for breaking news and may also offer you a way of the type of culture they need. you’ll also, of course, check to ascertain if the corporate features a Muse profile.